Google's No Bellwether for Healthcare Cloud Services

Carlos has just pointed out this link. The author is convinced that Google's lackluster attempts to convince individuals or institutions to relinquish their health records should not discourage the healthcare industry from looking elsewhere for cloud services. Google's failure to "scale" its Health program could be caused by the the resistance among healthcare providers (and patients) to Web/cloud-based healthcare services because of security and privacy concerns. In my opinion, this is probably not the main argument for the failure: security and privacy is also an important concern in banking and the sucess in ebanking is out of question. That's why I share the author's view that main problem is that Google couldn't convince enough healthcare providers and end-users to sign up for its service because it could not convince them that it fully understood how to improve the quality of healthcare beyond reengineering some of its primitive recordkeeping systems. And this is a lesson to learn: the healthcare is complexly interrwined and without a deep industry domain expertise or experience, it will be difficult to convince users, be it individuals or institutions, to relinquish their health records to an untested vendor that offered little more than a generic set of commoditized cloud services.